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@Killjoy24 wrote:
My 4K box is also pixilating and freezing all the time basically error codes there is an error on our end blah blah and if u just changed service it’s not done changing which isn’t true. I just got this 4 k box like 2 months ago
what you describe is an extremely low cable signal and or high signal noise. check connections on coax connectors and if no change, call 800-Comcast and set up home service call to check your cable signal outside your home at the demarcation point.
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
