Pixelation

I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread from a Comcast Official Employee.

Greetings, @ronatravel and @NICK2010! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that you are having these issues with pixelation when trying to watch TV. I know how frustrating it can be when trying to watch your favorite shows and are unable due to bad picture quality. I would like to have a look into this and see what we can do for you. Can you please send me a PM with your first and last name so I may further assist you?

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

We are having pixelation issues too.  This happens with Live TV, recordings, and on demand.  It occurs with all 3 of the TVs/boxes in our house but does not occur when we watch TV via the internet.  We have had this issue for the three years that we have had comcast, and technicians have never fixed.  It appears to be getting worse, as now the Guide is slow to appear and changing channels takes forever.  I will send a PM.  Thanks.

I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread from a Comcast Official Employee.

I am having this issue also and am extremely frustrated. Why hasn't this been addressed? @ComcastMichael