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Pixelation

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Frequent Visitor

Pixelation

We have frequent pixelation on several channels and several TVs. We have checked all connections inside, all are tight and in good condition. How do I get a tech to check connection to the pole outside?
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Diamond Problem Solver

Re: Pixelation

Are there any splitters you can remove to help signal. Or call to make an appointment, because of the pandemic it may be awhile

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Frequent Visitor

Re: Pixelation

We only have the splitter that comcast installed
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Regular Contributor

Re: Pixelation

I’m having the same issue lately. All of a sudden multiple stations on every box has been pixelated. Doing right now as I type this. Set up has been the same nothing has changed. Very annoying.
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Silver Problem Solver

Re: Pixelation

FYI:

https://forums.xfinity.com/t5/X1/Pixelation-Issues-only-a-couple-of-channels/td-p/3313004


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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