Pixelation

kims1101 · ‎05-30-2020

We have frequent pixelation on several channels and several TVs. We have checked all connections inside, all are tight and in good condition. How do I get a tech to check connection to the pole outside?

CCAndrew · ‎05-30-2020

Are there any splitters you can remove to help signal. Or call to make an appointment, because of the pandemic it may be awhile

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kims1101 · ‎05-30-2020

We only have the splitter that comcast installed

caryrae73 · ‎06-02-2020

I’m having the same issue lately. All of a sudden multiple stations on every box has been pixelated. Doing right now as I type this. Set up has been the same nothing has changed. Very annoying.

RobertWy · ‎06-03-2020

FYI:

https://forums.xfinity.com/t5/X1/Pixelation-Issues-only-a-couple-of-channels/td-p/3313004

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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