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Are you talking about TV reception with a cable box or streaming video from the internet with a modem ?
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I moved this concern here to the proper help board.
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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@archer1203 wrote:
I am talking about TV reception with cable box. X1 cable box. The same channels pixelate.
when you are having the problem use a smart device (phone/tablet/desk or laptop PC) and check the stream version of the channel. do you see the same issue on that device? if not, then you have low signal, high noise, or both. check the cable ends on the coax on that set top box. are they tight? if so, a tech will be required to fix the signal issues (may be outside the home or inside).
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
