Community Forum

Picture quality

New Poster

Picture quality

I'm someone new to Xfinity, coming from DirectTV. My picture quality is now HORRIBLE compared to Direct. I have a fairly new Smart TV, so why is my picture quality so bad? Is there anything I can do to improve it?

Valued Contributor

Re: Picture quality

'Horrible' is pretty subjective.  I'd start by visiting a local Xfinity store and looking at the TVs on display there.  You should be able to match that if you are getting a good signal at home and have things set properly.   If you think the store picture quality is horrible compared to your previous DirectTV feed there's not much you can do.