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Picture freezes for a second pixel with no sound

fishfix
Frequent Visitor

Picture freezes for a second pixel with no sound

Here we go again with pixel and freezing during the KC browns game in Mt. Laurel NJ. Since this happens all across the country I can only assume so many people watching the infrastructure can’t handle the load.
Anybody else seeing this. Happens almost on every snap.
Rustyben
Expert

Re: Picture freezes for a second pixel with no sound


@fishfix wrote:
Here we go again with pixel and freezing during the KC browns game in Mt. Laurel NJ. Since this happens all across the country I can only assume so many people watching the infrastructure can’t handle the load.
Anybody else seeing this. Happens almost on every snap.

I show that is on the NFL channel and being a cable channel it is in 720p. what is the resolution setting fo the set top box (xfinity button - gear (settings) - device settings - video). what is your TV's resolution?



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fishfix
Frequent Visitor

Re: Picture freezes for a second pixel with no sound

Was on 1080. Switched to 720. Will see.
Thanks
fishfix
Frequent Visitor

Re: Picture freezes for a second pixel with no sound

I’m on 720 and it did it again 7:12 pm saints and Tampa game.
Rustyben
Expert

Re: Picture freezes for a second pixel with no sound


@fishfix wrote:
I’m on 720 and it did it again 7:12 pm saints and Tampa game.

when that starts happening again, run a PC stream or phone (too small?) or tablet and see if the same freeze happens on it at same point of time. the stream app will probably be 30-45 seconds behind your live cable signal.



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