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Peacock/Hulu

jb78
Frequent Visitor

Peacock/Hulu

I had peacock/hulu listed as apps on my X1 box.  Both apps when I selected told me I needed to swap boxes.  I was skeptical but after calling was told there was a newer X1 box.

 

So I got it, swapped it, now Hulu launches and Peacock is no where to be seen.  Is it an over night update issue?  Reboot?  Ideas?

CCAndrew
Diamond Problem Solver

Re: Peacock/Hulu

The new box probably hasn’t gotten the update. It will get it, there’s no set schedule for what boxes get the update and what order but it will come

I am a Retired Official Comcast Employee
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jb78
Frequent Visitor

Re: Peacock/Hulu

That's fine I guess, but there was no point in me swapping the box out if the new one doesn't even have the app.  That's just a waste of my time at this point.  I'll just wait for the update I suppose.   

CCAndrew
Diamond Problem Solver

Re: Peacock/Hulu

There are certain model boxes that aren’t going to be compatible with the apps

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