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Pairing to my DVR

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Regular Visitor

Pairing to my DVR

I have the xr15 voice remote. It will not pair to my RNG200N DVR. Is this a problem?

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Official Employee

Re: Pairing to my DVR

It will not pair with that device, that remote is for X1 devices.

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Gold Problem Solver

Re: Pairing to my DVR


@stickman3624 wrote: I have the xr15 voice remote. It will not pair to my RNG200N DVR. ...

It should work if you can figure out which button combination to use to enter Setup mode. See https://forums.xfinity.com/t5/Non-X1-Service/Upgraded-to-an-XR2-remote-and-its-not-working/m-p/32285....

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Diamond Problem Solver

Re: Pairing to my DVR

Your link is for an XR2 remote, not XR15 and a totally different type of box. As posted above, it’s not going to work. XR15 is an X1 remote, RNG200 isn’t an X1 box.

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Gold Problem Solver

Re: Pairing to my DVR


@CCAndrew wrote: Your link is for an XR2 remote, not XR15 and a totally different type of box. As posted above, it’s not going to work. XR15 is an X1 remote, RNG200 isn’t an X1 box.

If an XR2 can control an ancient Scientific Atlanta 4250C, surely an XR15 can control a newer RNG200N?

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Diamond Problem Solver

Re: Pairing to my DVR

Surely it can’t. X1 boxes and remotes are paired together for voice commands to work, the X1 box displays a 3 digit code for the pairing process. The RNG200 has no voice commands nor the ability to show the 3 digit code.

@stickman3624
You should update your equipment

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