New Poster
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2 Messages
Pairing Mobile Device to TV through X1
So, the X1 "Easy Pair" platform says to pair my mobile device using X1 Photos Mobile - Easy Peazy. Except as noted somewhere here last summer the app was deactivated March 2019. So the big bright print on the FAQ for Easy Pair instructs us to use a deactivated app to pair mobile devices. Right. So, Comcast... ?
Is there a solution? Or is Easy Pair just a dead feature itself? I mean, I know I can cast to my tv using a multitude of other means but it is kind of ... shady (?) to offer this big ole feature that is no feature at all. Unless of course, you DO have a secret app by which people can utilize the touted feature? #baitandswitch
BruceW
Gold Problem Solver
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26.5K Messages
6 years ago
https://www.xfinity.com/support/articles/easy-pair-overview includes this cryptic note:
Why is there a Help article for a feature which doesn't exist? Dunno . . .
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andymajor
New Poster
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1 Message
6 years ago
And when I go to log in, I get “Safari cannot open the page because the server cannot be found “. Wonderful, huh?
Then I thought I’d uninstall & reinstall the app as a fix, but in the App Store I get “App not available. This app is not available in your country or region.” Beautiful. Makes you want to run right out & sign up for their X-fi Home security system, doesn’t it, knowing that promised features just fade into oblivion. And with no updates to their support materials either. Or even a notice to us customers somehow.
Xfinity - the future of garbage.
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rbird2
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1 Message
5 years ago
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