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Ongoing connection issue

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New Poster

Ongoing connection issue

Having a continuous issue with Wireless connection to bedroom boxes, no access to live tv or anything on demand, for 2 weeks now. This doesn’t make sense because I have had the same service in the same location for almost 3 years without incident. Now all of a sudden, no connection. Replaced box in master bedroom. Still unable to connect. Customer services says I need to purchase a signal booster now... 🤯 how? Please help
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Contributor

Re: Ongoing connection issue

Try moving it closer to your internet gateway/router and see if it starts working. If not, there should be a button on the bottom of it. Press it and reconnect to the internet.