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Not able to access Youtube on my t.v.

roxybell1
New Poster

Not able to access Youtube on my t.v.

As of yesterday-I am not able to access Youtube on my t.v.  The xfinity advertisement page pops up instead-asking if I like to join the "Xfinity WiFi hotspots "  for free.  Is this something I need to do in order to view youtube?  My neice usually helps me out w/ technical issues-but she moved away! i'm on my own.

skintime
Regular Contributor

Re: Not able to access Youtube on my t.v.

Maybe try to get in thru the voice remote

Rustyben
Expert

Re: Not able to access Youtube on my t.v.


@roxybell1 wrote:

As of yesterday-I am not able to access Youtube on my t.v.  The xfinity advertisement page pops up instead-asking if I like to join the "Xfinity WiFi hotspots "  for free.  Is this something I need to do in order to view youtube?  My neice usually helps me out w/ technical issues-but she moved away! i'm on my own.


the message you are seeing is from your TV's menu. switch back to live cable TV. press the Xfinity button and navigate to APPs. select youtube app.



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