No sound on NBC local channels

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@porterda wrote:
Channel 810. NBC HD. Philadelphia suburbs.

National shows work fine. Today. Nightly News. However, when local news or commercials come on between segments, the sounds stops.

I’ve seen older threads with similar issues. But those seem to be related to streaming. This is via X1 on my family room TV.

Any help is appreciated. Not that I like commercials, but it is annoying.

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using your Xfinity remote watching live TV, press the down button. are any of the little circles to the bottom left have a checkmark?

I’m having the exact same issue. None of the circles have a check. 

old thread closed - feel free to start a new one.