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@harriet17 wrote:
We're having difficulty seeing our cable output from the X1 box -- we have a 4 HDMI older Vizio TV, and it is working perfectly with our Roku and Amazon devices but we get nothing output from the X1 box. And yes, I have tried switching the X1 box to the working HDMI ports (there are of them). Can anyone assist with this? Do we need a new DVR box?
use a light to see the back of the X1 set top box. what is the text name of the HDMI port your HDMI cable is connected? also, what is the text name of the HDMI port that the HDMI cable is connected to the TV (usually embossed in the black plastic near the HDMI jack).
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
