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That means you don’t have a working cable signal. Use the myaccount app to check for outages
I am a Retired Official Comcast Employee
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adding.... it might just be an amp that is powered by a brick in one of your rooms connected to a coax cable. sometimes they get knocked unplugged or they get unplugged by someone wondering what the power brick powers up. If you have an amp/powered splitter, there should be a lighted LED on it showing power is there.
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
