Community Forum
Top

New boxes

Highlighted
LMastiff
Regular Visitor
‎09-16-2020 10:06 PM

New boxes

We received all new tv boxes and modem for our X1 service. They are tiny little boxes, which I love. We don't have time to set the new modem up right now. Can we swap one of the old tv boxes with one of the new tv ones? Will it work with the old modem and not mess up the internet or any of the tvs, even the tvs with old boxes still?
Thanks!
0 Likes
Reply
Highlighted
CCAndrew
Diamond Problem Solver
‎09-16-2020 10:11 PM

Re: New boxes

Hard to tell because only you know what equipment/service you have and “little boxes” can mean anything

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
0 Likes
Reply
Visit Our Help Communities