New Xfinity remote

[ellersly]

Does anyone else hate the new redesigned X1 remote as much as I do? The remote is poorly designed and does not function as well as the older model.  I just spent 10 minutes trying to get freeze frame so I could read the credits  screen.  Finally gave up in frustration due to the function bar not responding in a timely manner.  Do not like the new arrangement or  "feel" of the function buttions.  The old remote could be utilized in the dark with my eyes closed - not this new one.  The function buttons are stiff, unresponsive,  and the button lay out lacks functionality! I hate it, hate it!! I tried using my old remote but it does't work with the new set-top dvr. AGGHHH!!

[Rustyben]

---

@ellersly wrote:

Does anyone else hate the new redesigned X1 remote as much as I do? The remote is poorly designed and does not function as well as the older model.  I just spent 10 minutes trying to get freeze frame so I could read the credits  screen.  Finally gave up in frustration due to the function bar not responding in a timely manner.  Do not like the new arrangement or  "feel" of the function buttions.  The old remote could be utilized in the dark with my eyes closed - not this new one.  The function buttons are stiff, unresponsive,  and the button lay out lacks functionality! I hate it, hate it!! I tried using my old remote but it does't work with the new set-top dvr. AGGHHH!!

---

you can continue to use the xr11 with any of the x1 set top boxes. all but the oldest companion set top box has voice control and aim anywhere remote control of the set top box.

[elljaye]

I just got two of them today and hate them. It takes both of my thumbs pressing as hard as I can to activate the OK button. I have small hands with arthritis in my thumbs. I could use the voice remote but you can't peruse with your voice. I often don't know what I want to watch until I find it.                                                 *two very sore thumbs down*

[Tek]

What new remote? The XR15? I have been using it for two years now. No issues. Unless there is a newer one I don't know about.

[RobertWy]

---

@elljaye wrote:

I just got two of them today and hate them. It takes both of my thumbs pressing as hard as I can to activate the OK button. I have small hands with arthritis in my thumbs. I could use the voice remote but you can't peruse with your voice. I often don't know what I want to watch until I find it.                                                 *two very sore thumbs down*

---

My Xfinity Store has free XR11 remotes.  Check with yours.  I prefer the XR11.