New Poster
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2 Messages
“New” XG1p loud fan noise
I just moved out of an apartment where I previously had a sleek, tiny Xfinity tv/dvr box and into a house where the Xfinity tv/dvr box provided with my install kit is a beat up, obviously used XG1P. The fan noise on this XG1p is terrible, it sounds like an old laptop. The fan is louder than my tv audio. Is there any way to exchange this used piece of junk box for the newer model? I wish I had the small, silent running one from my old address back but I had some overlap in service dates so I had to do a new install. I am surprised install kit components for the same service in the same area aren’t standardized.
Rustyben
Expert
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24.6K Messages
5 years ago
do you have an open xfinity store nearby to swap out? Tell them you wish to have a 4k DVR (the xg1v4) that has no clock on the front.
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SJDUFF
Visitor
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4 Messages
4 years ago
Any luck here? Did it get swapped out successfully? I just traded mine in b/c the old one was making noises, and the new one has an awful new fan sound. Runs constantly, basically white noise throughout the living room. Awful.
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