I was directed via onscreen prompt to request a new main cable box and I did that. It has arrived. Before I install it...Does it include DVR capability? Will our existing recordings be transferred to the new box or are they on the cloud? Thanks.
New box is Arris XG1V3 and does have dvr.
Last ? (I promise)...will our existing recordings be transferred to the new box?
if you have older X1 equipment what is available in the cloud DVR will be viewable on the new set top box, they do not transfer/copy to the new DVR.