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Netflix

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Netflix

We have Netflix through our Xfinity account.  I have set up three different Netflix profiles for parents, a teen and a 12-year-old.  But to get to the Netflix profile signin page, Xfinity is asking for my parental control pin which of course would be useless if I gave it to the kids.  How do I bypass this problem???

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Expert

Re: Netflix


@maMomof2 wrote:

We have Netflix through our Xfinity account.  I have set up three different Netflix profiles for parents, a teen and a 12-year-old.  But to get to the Netflix profile signin page, Xfinity is asking for my parental control pin which of course would be useless if I gave it to the kids.  How do I bypass this problem???


your X1 settings, parentla Controls/application locks probably has a generic setting turned on. go there and select skip and mark the apps you wish to lock (in your case definityly not Netflix). and save.



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Re: Netflix

Nope. All apps are unlocked.
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Expert

Re: Netflix


@maMomof2 wrote:
Nope. All apps are unlocked.

completely turn off parental controls. fixed? if not, then a parental control is set within Netflix menu.



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Re: Netflix

Yes. If I turn off Xfinity parental controls the Netflix Profile page comes up no problem. Unfortunately, I don’t want to turn off the parental controls. Too many shows/movies on HBO, etc that I’d rather my kids not have access to. Definitely a glitch in the xfinity platform. Somebody please fix this.
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Regular Contributor

Re: Netflix

I'm having the same issue. Nothing indicates that any of the built-in apps should be locked via Xfinity parental control pin, yet they are. Trying to lock every app OTHER than Netflix still prompts for the parental control pin for Netflix.