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My X1 box is too noisy

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My X1 box is too noisy

I just received a new X1 box after renewing my 2 year contract.

The new box is huge and very loud.

The fan spins even after being turned off, which doesn't make any sense.

Can I get a new model or any other model with doesn't have the fan noise?


I'll be happy to use the old box (I didn't return yet) which doesn't have DVR, for I don't use DVR at all.



Diamond Problem Solver

Re: My X1 box is too noisy

Your new X1 dvr may be new to you but it’s not new. You can either swap it at your local service center, have a tech out or have a replacement shipped out to you

I am a Retired Official Comcast Employee
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