Community Forum

Mute Symbol suddenly appears of LG TV with Sound Bar

Shabacca1
Frequent Visitor

Mute Symbol suddenly appears of LG TV with Sound Bar

I've have my LG TV and Sound Bar for close to a year.  Today all of a sudden the mute symbol appared and stayed on permanently and it moves up and down.  Very distracting.  Did comcast make a change that caused this symbol to appear? Please remove it from my TV.

Thanks, Sharon

CCAndrew
Diamond Problem Solver

Re: Mute Symbol suddenly appears of LG TV with Sound Bar

Comcast has nothing to do with symbols that are part of your tv showing up, unless there’s something wrong with the mute button on your remote

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
Shabacca1
Frequent Visitor

Re: Mute Symbol suddenly appears of LG TV with Sound Bar

Thanks for replying.  I'll check out my comcast voice remote mute button.  Perhaps I need a new voice remote.

RobertWy
Silver Problem Solver

Re: Mute Symbol suddenly appears of LG TV with Sound Bar


@Shabacca1 wrote:

Thanks for replying.  I'll check out my comcast voice remote mute button.  Perhaps I need a new voice remote.


I would also check every setting in the LG.


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!
Shabacca1
Frequent Visitor

Re: Mute Symbol suddenly appears of LG TV with Sound Bar

Thanks for helping us.  I turned the TV off and then on again and the mute symbol disappeared.  Weird how it appeared all of a sudden for no reason.