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Missing DVR Recordings

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Missing DVR Recordings

We keep losing recordings. We are not deleting them. When we go to watch they are just gone. It is happening randomely. 

 

I have tried rebooting the main box and refreshing the system with no change. Anyone have this happen to them? And if so did you get a resolution to the problem?

Silver Problem Solver

Re: Missing DVR Recordings


@ebotica wrote:

We keep losing recordings. We are not deleting them. When we go to watch they are just gone. It is happening randomely. 

 

I have tried rebooting the main box and refreshing the system with no change. Anyone have this happen to them? And if so did you get a resolution to the problem?


As a last resort, if I had your issue, I would schedule a tech visit.

1800comcast


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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