Contributor
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27 Messages
Marking shows as unwatched and 24 hours later they go back to watched
I know how to mark shows as unwatched but within the past month or so the shows no longer stay “unwatched”. Today I noticed that if I mark a show unwatched on one tv the other tv still shows it as watched. I have gone to both TVs and have marked the shows as unwatched. I hope it works because I have refreshed the boxes and have done a system reset. Both of those options haven’t worked. It’s not just one channel this is happening on. Any other options to try? Other people in the household are confused about where they are in a series but I’ve watched ahead of them.
LE127
New Poster
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2 Messages
6 years ago
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oregonducks444
Contributor
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154 Messages
6 years ago
Having the same issue
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budd888
New Poster
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1 Message
6 years ago
SAME ISSUE......WHAT SHOULD WE DO??
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oregonducks444
Contributor
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154 Messages
6 years ago
Mine is with the X1 box not sure about Chrome
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Dvrmitch
Contributor
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59 Messages
6 years ago
Not chrome for me but FireFox - Arris box with Clock
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randomuser27
New Poster
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4 Messages
6 years ago
Mine is also with the X1 box.
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kejensen
New Poster
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2 Messages
6 years ago
I'm also having this problem. Xfinity please fix this.
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kejensen
New Poster
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2 Messages
6 years ago
Neglected to say this is with an X1 box.
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Garyjsgt
Regular Visitor
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5 Messages
6 years ago
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123mike
Contributor
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34 Messages
6 years ago
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123mike
Contributor
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34 Messages
6 years ago
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lettuced
Contributor
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21 Messages
6 years ago
Yes, please contact tech support, and report back with any solutions. And yes, I would think the more calls the better.
This forum is community-based, and we can't *expect* an answer from Comcast, but they monitor it, so if enough people make the issue known, it will hopefully get attention.
So, both avenues should be pursued.
Hopefully Comcast will identify and fix.
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deckert1
New Poster
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1 Message
6 years ago
Comcast: Please fix this.
Frustrated in PA
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123mike
Contributor
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34 Messages
6 years ago
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p6834
New Poster
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1 Message
6 years ago
Having the same problem for weeks now. Comcast, please fix this.
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