Community Forum

Live TV repeating a few seconds

Highlighted
New Poster

Live TV repeating a few seconds

I have noticed about every 10-15 minutes, whatever program I am watching I get a couple of seconds repeated. At first I thought it was a newscaster repeating themselves but then noticed it on lots of programs where 3-4 words get repeated like the live program jumped back a few seconds and started again
Highlighted
Contributor

Re: Live TV repeating a few seconds

Welcome to the forums @Showell1 I had this issue, its usually caused by the firmware being corrupt per what a technician told me when I asked what could be causing it. Best thing you can do is have a box swap. I am just stating what I was told by an Xfinity Authorized Contractor. You can also try a system refresh to see if that changes anyhthing. You can get the box swapped the fastest via a visit to your local Xfinity Store. Hope this helps.

Stay Safe,
JulianR1

I am not a Comcast Employee, I am just a customer volunteering my time to help other customers here in the Forums.