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Live TV often unwatchable

Kingston73
New Poster

Live TV often unwatchable

When I'm trying to watch live tv it's often unwatchable.  It's pixelated, screen freezes, broken pictures, etc.  Basically unusable.  It's not my internet, streaming works great, on demand works great, it's only when watching live.  Any ideas?  I've recorded it and it happens on all channels randomly.  I attached a screenshot.

 

7C55B216-96E3-4585-950B-E14AD0677FFA.jpeg

CCAndrew
Diamond Problem Solver

Re: Live TV often unwatchable

Low signal levels or something impeding the signal that is coming in. Check the cables are tight and in good repair, remove any unnecessary splitters and possibly have a tech out to troubleshoot further

I am a Retired Official Comcast Employee
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