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@KDubs3 wrote:
We had a strike close to our house during a storm tonight. Our electronics are in power strips. The tv died anyways and the picture from the cable box is constantly flickering, has static and the sound cuts in and out and also has static. I’ve refreshed and restarted and unplugged and done everything possible that I can on my end. What’s my next move?
Thank goodness for Apple TV & xfinity streaming!
you will have to do some sleuthing to figure out where the problems are in your setup. do you have more than one set top box working in the home? if so, swap a working one for the flashing location. leave the HDMI cables just move the set top boxes and power supplies. does the problem stay at the TV or moves to another TV with the set top box?
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Take a look at your cable connections, specifically the center conductor, for scorching (it’ll be black instead of copper) from the lightning strike. Splitters, cable equipment and the cables themselves may have been damaged too, lightning takes no prisoners.
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