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Jet engine or X1 DVR box?

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Jet engine or X1 DVR box?

I have noticed a constant whirring sound from my X1 DVR box for some time.  I have had occassion to relocate the box to a wood surface and the whirring is now amplified to jet engine level of decibels.  I have read on here that it is the internal cooling fan.  How do I get this replaced and ensure the replacement is the latest version?  Corrollary question - any way to resynch the new box to the cloud copies of the recordings so they then reside on the new box?

 

Thanks in advance.

 

RK.

Diamond Problem Solver

Re: Jet engine or X1 DVR box?

Swap it at your local service center for an XG1V4, only the last 60 hours of recordings will be accessible on the replacement

I am a Retired Official Comcast Employee
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