Community Forum
@bweisen wrote:
Is there a timeline for getting this "update" issue that is causing the video problems? For about 2 weeks now I've been having these problems and they are getting worse.
On the TV I see white flashes constantly no matter which channels I watch. It will also pixelate in the center of the screen at times. Thanks
based on your detailed description there is low signal/high noise on the coax line to that outlet or perhaps to the home. is it like that on other outlets? can you try the modem/gateway's coax on the set top box to see if the same problem exists? did you check to see if the coax connectors are good and tight?
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
