Information on how to pair the LG Magic Remote AN-MR400P with the Comcast X1 TV box

[jim_06940]

I have an LG47LA6200 TV set and an X1 TV Box

Serial #: PAK800512061,

I have not been able to pair the LG Magic Remote AN MR400P with the Comcast X1 TV box.

Can anyone provide instructions on how to do this as the TV asks for the name of the set top box manufacturer?  None of the available manufacturers on the menu list work.

In the past, the Pace set top boxes paired rather easily.  The X1 box does not.

Thank for any assistance.

Jim

[RobertWy]

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@jim_06940 wrote:

I have an LG47LA6200 TV set and an X1 TV Box

Serial #: PAK800512061,

I have not been able to pair the LG Magic Remote AN MR400P with the Comcast X1 TV box.

Can anyone provide instructions on how to do this as the TV asks for the name of the set top box manufacturer?  None of the available manufacturers on the menu list work.

In the past, the Pace set top boxes paired rather easily.  The X1 box does not.

Thank for any assistance.

Jim

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You might try this:

https://www.xfinity.com/support/remotes

[BruceW · Accepted solution]

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@RobertWy wrote: ... You might try this: https://www.xfinity.com/support/remotes ...

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That might help if the poster was asking about controlling their TV with their Comcast remote, but they're not. They're asking how to control their X1 cable box with an LG TV remote.

The "remotes" support page won't help with that.

The OP might check out https://forums.xfinity.com/t5/X1/LG-magic-remote-pairing-to-xg1-a/m-p/2872821#M124098 and the messages following that one.

[jim_06940]

Thanks for the suggestion.

I'll try it.

Jim

[jim_06940 · Accepted solution]

BruceW,

Your suggestion worked perfectly.

As noted, IR access to the set top box is required.

This model does not have an input for remote IR operation.

Thanks for your help.

Jim

[ComcastChe]

Hi @jim_06940, 

Thanks for letting us know the information provided by @BruceW worked. Were you able to get a new box shipped that is com[patible? If not, I can help you. To protect the privacy of your account, please send me a private message verifying your first and last name, and the name of the account holder if it's different than yours. 

To send a private message click on my name "ComcastChe", then click send a message.