Since it's literally impossible to contact customer support - and the friendly not very helpful video never mentions how I'm supposed to install a new X1 box when all I have is the cable modem connection at the wall. Can I use a Splitter? can I get someone to come out if needed?
Solved! Go to Solution.
adding.. if you buy one be sure not to get a gold or brass colored cheap one. the frequency at the top should be 1002 mhz or higher