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How to get the new XR15 remote

comicalcats
Frequent Visitor

How to get the new XR15 remote

Hi,

I'm looking for info on how to get the newest XR15 remote.

Thank you

Rustyben
Expert

Re: How to get the new XR15 remote


@comicalcats wrote:

Hi,

I'm looking for info on how to get the newest XR15 remote.

Thank you


drop by your local Xfinity store and note their hours and phone. when open (if) they will talk to you on the phone, then no touch give you one at curbside. if closed until pandemic closure is at an end then wait for it to open again or call 800-Comcast and ask for a new remote to be mailed to you.



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comicalcats
Frequent Visitor

Re: How to get the new XR15 remote

Thank you Rustyben.

 

I did try to contact Xfinity but there seems to be no phone number option in support, and the chatbot was not helpful.

Rustyben
Expert

Re: How to get the new XR15 remote


@comicalcats wrote:

Thank you Rustyben.

 

I did try to contact Xfinity but there seems to be no phone number option in support, and the chatbot was not helpful.


800-Comcast.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!