Also error message XRE-10007
you appear to be using an Xi3/Xid/Xi5/xi6 STB. those boxes get the TV tuner from a DVR or XG2 in the home. If the hub box is not available you can get that code.
Hi nykiadevezin, thank you for reaching out and welcome to our community Forums. If you are still experiencing this error code I would like to review further on my side. Please send us a private message to begin.
Hi nykiadevezin, we haven't heard from you but please don't hesitate to reach back out if you still need assistance.