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Hisense 4K undetected

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Hisense 4K undetected

Why isn’t my hisense picking up 4K best picture available on Xfinity ? Samsung is!
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Diamond Problem Solver

Re: Hisense 4K undetected

Without providing any additional equipment details, are you using 4K X1 equipment? Are you using the 4K port on your tv (not all TVs have more than 1)?

I am a Retired Official Comcast Employee
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