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Hbo max thru Hulu subscription on x1

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Frequent Visitor

Hbo max thru Hulu subscription on x1

I have a subscription to hbo max through my hulu subscription,which I pay directly to hulu. I can watch hbo programming within hulu on my phone and computer, but not when accessing hulu through my x1 box. Its weird because it worked fine at first, I watched a few episodes of Rome last night, but the next time I went to hulu on the x1 box everything hbo was gone. I've logged in and out of hulu on the box, reset the box, but still nothing hbo within hulu. Other programming in hulu works fine. And as I said, I can watch hbo programming within the hulu app on my phone and computer.
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Diamond Problem Solver

Re: Hbo max thru Hulu subscription on x1

It’s up to Hulu what they allow through the app.

I am a Retired Official Comcast Employee
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Frequent Visitor

Re: Hbo max thru Hulu subscription on x1

Hulu was my 1st call, they assured me it was a Comcast issue. Why would hulu want me to subscribe to hbo through another service? On the other hand I can definitely see Comcast wanting the subscription to be through them in order to access it on their platform. I'm hoping that isn't the case, however I'm not optimistic.
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Diamond Problem Solver

Re: Hbo max thru Hulu subscription on x1

Well since there isn’t access to HBO Max on their platform yet, your theory doesn’t hold much water

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!