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Having problems for 3 months now with my x1 system. Not connecting to internet.

jjcolantonio
New Poster

Having problems for 3 months now with my x1 system. Not connecting to internet.

Takes forever just to open guide or any apps like Netflix or prime.
Rustyben
Expert

Re: Having problems for 3 months now with my x1 system. Not connecting to internet.


@jjcolantonio wrote:
Takes forever just to open guide or any apps like Netflix or prime.

use the voice remote and "about". what is the rest of the line to right of "STB version"?



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jjcolantonio
New Poster

Re: Having problems for 3 months now with my x1 system. Not connecting to internet.

STV version AX014AN_3.11p3s2_PROD_sey
jjcolantonio
New Poster

Re: Having problems for 3 months now with my x1 system. Not connecting to internet.

I have had 4 different tech out to the house. Looked at everything, replaced the line from the pole to the house. Still not working right. The tech all say there is excessive noise on the line out on the street. Comcast wind do anything about it. They keep closing my ticket when the tech come out