HDMI port on AVR died after Xfinity outage

My area had a tv outage. Then Xfinity said my service was back up but I still had no kind of x1 signal so Comcast cares told me they detect a hdmi signal loss. So I switched the hdmi input on the AVR to “DVD “ from “cable/TV” and it worked.
So I’m thinking the outage killed my HDMI input since it’s was the port I had hooked up to the X1. Any thoughts?

Equipment:
Denon AVR 6300
X1 cable box

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Responses

S

spartikus1975

Visitor

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3 Messages

4 years ago

This exact thing happened to me but in my case it took out my HDMI ports on my a/v receiver a pioneer elite and also my Epson projector :(.

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CCAmir

Gold Problem Solver

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7.2K Messages

Hello spartikus1975, thank you for reaching out to us here with this concern. I'd be happy to get this addressed for you, to better assist you could you please send me a private message with your full name and street address?

To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

I no longer work for Comcast.

4 years ago

0

X1

Ericstuckey

HDMI port on AVR died after Xfinity outage

spartikus1975

CCAmir

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