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HDMI handshake failure

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HDMI handshake failure

I have replaced my X1 head into 3 times now and I’m still getting issues where the HDMI fails to reconnect if I turn off the tv. The only way to fix is to constantly restart the box by unplugging.
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Re: HDMI handshake failure


@Edelb wrote:
I have replaced my X1 head into 3 times now and I’m still getting issues where the HDMI fails to reconnect if I turn off the tv. The only way to fix is to constantly restart the box by unplugging.

What is the make and model of the TV?  Which X1 box do you have?

https://www.xfinity.com/support/articles/x1-hub-vs-companion-box

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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