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How are three cable boxes connected and assuming a modem without a splitter? Check your cables are tight and in good repair. Remove any extra splitters that you come across. Channels come in on different frequencies, something along the way is impeding those frequencies of the channels you’re trying to watch. You may need a tech out to troubleshoot further
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Then you should have a tech out, I escalated it up to a colleague to help get one scheduled for you if that’s how you want to go
I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Greetings, Lizmtrudeau! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. We apologize to hear you are having issues you are having with some of the channels being pixelized. We would like to see what we can do to get this resolved. Can you please send us a PM with your first and last name so we may further assist you?
To send a private message, please click the name "Comcast_Support" then select "Send a Message" on the right side.
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
