HBO Max

[margene1636]

When setting up the app do I have to use my xfinity email or can I use a different email?  I have been trying to set it up using an alternate email but nothing seems to happen.  Actually I go around in circles.  I have put a code in several times and never get to an actual sign in page.  Also, could it be my dvr box?  I was able to see Pace  on one of the stickers on the bottom but didn't see anything like XG1v1, which I read is not a compatable box.  And yes I currently have HBO.

[CCAndrew]

If you have a Pace dvr, there’s only one model, it’s not compatible. Swap it and follow the instructions
https://forums.xfinity.com/t5/Channels-and-Programming/HBO-Max-Now-available-on-Xfinity-X1-and-Flex-...