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Extended Cable service over fiber optics, X1 box will not connect.

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Extended Cable service over fiber optics, X1 box will not connect.

We extended our Comcast service from where it enters the building usinf RF over fiber equipment. The signal shows up at the other end on the fiber receiver, but the cable box will not work. It worked fine at the service entry point.  Any hints?

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Diamond Problem Solver

Re: Extended Cable service over fiber optics, X1 box will not connect.

Is this fiber equipment, that you extended your service with, Comcast equipment? Or your own? Sorry you left out details. In a normal setting you would go fiber to coax, not coax to fiber

I am a Retired Official Comcast Employee
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