I get this message when trying to record King of Queens repeat episodes. Before I started getting this message, the DVR had already recorded over 100 episodes. It is set to record new and repeat episodes. It will record a single episode with this this error but not the entire series. I have unplugged and rebooted the box. I have contacted customer service. They ran some diagnostics and refreshed some signals which was of no help. I then got the standard "we will escalate this issue to our expert team and you will have a fix in 48-72 hours." Well it is two weeks later and still no fix!