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Error XRE-00021

nathanf
New Poster

Error XRE-00021

This is quite annoying. I keep getting this error message, only in my main box. I've support re "sync" the box and account twice already. Both times it worked for a day then right back to the error .message, I'm no longer under contract and an ready to go to fios! Is anyone else experiencing this?
CCAndrew
Diamond Problem Solver

Re: Error XRE-00021

It’s a signal issue error, check all your connections are tight, remove any extra unnecessary splitters and possibly have a tech out to troubleshoot further. The signals may be fluctuating between good and bad. Your contract status has nothing to do with your cable signal

I am a Retired Official Comcast Employee
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