Community Forum

Error Message XRE- 030359

Highlighted
New Poster

Error Message XRE- 030359

Help!  I'm unable to switch channels.  Some are still available but not most of them.  What is going on?  Can't get ahold of anyone at Comcast of course

 

Highlighted
Diamond Problem Solver

Re: Error Message XRE- 030359

That’s a weak signal issue error code for those channels. Make sure your cables are tight and in good repair and remove any extra splitters to possibly help before a tech is able to come out. Because of the pandemic, it may be awhile

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!