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Error Message RDK-03036

Compd01
New Poster

Error Message RDK-03036

I have a new install. X1 DVR working fine but other 2 set top boxes giving RDK-03036 error code. Tried reseting main box and still not working. How do I correct this issue?

CCAndrew
Diamond Problem Solver

Re: Error Message RDK-03036

Do you know if those cable outlets are live?

I am a Retired Official Comcast Employee
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JLEES1973
New Poster

Re: Error Message RDK-03036

How do you test to see if cable in wall is live?  I'm getting this message upstairs in bedroom when trying to activate tv.  Main unit and internet work great on larger main box and Xfi system.  Thanks.

 

CCAndrew
Diamond Problem Solver

Re: Error Message RDK-03036

Easiest is to take your modem up and see if it locks in and functions

I am a Retired Official Comcast Employee
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