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Error 500 during System Refresh

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Error 500 during System Refresh

My X1 box has a constant XRE-03007 problem. My workaround has been a system refresh. (I've got a service appointment pending to get that error looked at...) When I went to do my weekly refresh today, I got this 500 error. Refreshing the browser does nothing. Requesting a box restart does work from the xfinity webpage, but doesn't help my XRE error.

 

Has anyone seen this before; if so, what does it mean?

 

Edit: I guess the photo isn't uploading.  The message says "500 Error - Something went wrong. Please try refreshing your browser."

 Annotation 2019-10-04 111545.jpg

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Re: Error 500 during System Refresh


@auger1 wrote:

My X1 box has a constant XRE-03007 problem. My workaround has been a system refresh. (I've got a service appointment pending to get that error looked at...) When I went to do my weekly refresh today, I got this 500 error. Refreshing the browser does nothing. Requesting a box restart does work from the xfinity webpage, but doesn't help my XRE error.

 

Has anyone seen this before; if so, what does it mean?

 

Edit: I guess the photo isn't uploading.  The message says "500 Error - Something went wrong. Please try refreshing your browser."

 Annotation 2019-10-04 111545.jpg


https://forums.xfinity.com/t5/Email-Web-Browsing/Error-500-Internal-Error-This-might-happen-because-...


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