foubarre's profile

Regular Visitor

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3 Messages

Sunday, September 22nd, 2019 3:00 PM

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EPS-4 Power supply replacement?

The power supply (15V, labeled "EPS-4") of my X1 TV Box stopped working, I suspect I broke the cable while trying to route it through tight spaces, I measure no voltage at the connector end.

I have a 15 V generic power supply but it doesn't have the right connector.

Do you know where I can find a replacement?

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Expert

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24.6K Messages

6 years ago


@foubarre wrote:

The power supply (15V, labeled "EPS-4") of my X1 TV Box stopped working, I suspect I broke the cable while trying to route it through tight spaces, I measure no voltage at the connector end.

I have a 15 V generic power supply but it doesn't have the right connector.

Do you know where I can find a replacement?


swap the box out (will come with new power supply. keep remote and power brick

Gold Problem Solver

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25.9K Messages

6 years ago

Take the power supply to your local Xfinity store and swap it. No need to swap the cable box
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