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DVR

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Regular Visitor

DVR

Just started recently, when are watching a recored show &  we skip through the commercals it will skip all the way to the end even when try to stop it. It will do this automatically. You have to rewind it or restart it again. It may do this a couple times on a record. Any Ideas?

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Silver Problem Solver

Re: DVR

Which model DVR?

https://www.xfinity.com/support/articles/x1-hub-vs-companion-box

Which remote?

https://www.xfinity.com/support/articles/get-to-know-xr11-remote

 

 


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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Regular Visitor

Re: DVR

Thank you for repling I have a Arris and pace XG1v3 box with a XR11 (X1 voice remote)