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DVR recordings disappearing

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DVR recordings disappearing

My DVR was at 85% then the next day it was down to 6%.
My recordings were not over a year old.
How do I get them back????
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Silver Problem Solver

Re: DVR recordings disappearing


@Zuma2016 wrote:
My DVR was at 85% then the next day it was down to 6%.
My recordings were not over a year old.
How do I get them back????

When you examine Saved Recordings, how many do you have?  How many Deleted Recordings?


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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Expert

Re: DVR recordings disappearing


@Zuma2016 wrote:
My DVR was at 85% then the next day it was down to 6%.
My recordings were not over a year old.
How do I get them back????

go to your set top box recordings list. is the device listed as 'all devices' or a specific name?



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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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