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@countrykat1967 wrote:
Why can I no longer record 2 programs, on different channels, that are on at the same time. We used to be able to record 4 or 5 at the same time. Now we are losing most of our favorite shows and sports . I am so disappointed in comcast/xfinity right now!
how many set top boxes do you have in the home? what are their model numbers? on each one use voice remote 'about' and reply with the rest of the line to right of 'STB Version..'.
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@countrykat1967 wrote:
We have 1 X1 tv box. STB Version pxo22AN_4.0pl9s1_PROD_sey
if you swap that xg2 for an xg1v4 (physical 4K DVR) you will have 6 tuners to use at one time. if you schedule programs to overlap and they are sequential that ties up a channel for the previous/next hour depending on if you set to begin early/late or both.
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
