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DVR Programs Randomly Being Deleted- Please help!!

New Poster

DVR Programs Randomly Being Deleted- Please help!!

I have been having a horrible time lately with programs vanishing from my DVR randomly. The DVR is nowhere near capacity and shows are disappearing- just yesterday around 8 episodes were just gone today when I got home! I have been monitoring it closely since this started happening around a month ago, but previously it was just one or two shows on occasion and in reading other posts about similar problems it seemed more trouble to go through the lengthy processes described than to just let it go. However, with the rampant pace of this problem picking up I need this to stop! The programs are both ones recored on the heard drive of the DVR and ones in the cloud, so I have no idea what is going on. Please help!

New Poster

Re: DVR Programs Randomly Being Deleted- Please help!!

I have the same issue, I have 8 recordings of one show,then wham overnight they are gone,I also have problems with the shows actually recording, I program the DVR to record but nothing actually does. I'm planning to dump Xfinity,switching to OTA.

at $186.00 @month this is ridiculous.!

Expert

Re: DVR Programs Randomly Being Deleted- Please help!!

check to see if the programs show up on the list using the Xfinity TV Remote app under recordings/saved.



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Regular Visitor

Re: DVR Programs Randomly Being Deleted- Please help!!

I just checked and the recordings are still missing.  Not sure what to do now because I don't trust the DVR to keep the shows I record.

Regular Contributor

Re: DVR Programs Randomly Being Deleted- Please help!!

Been happening to me for years. All the great  movies I had recorded just disappear. I had a bunch of old fights recorded off espn classic that have been long gone. I'm from Philly and after the Eagles won the Super Bowl I had all the post game stuff and the game recorded and they are long gone too. I think it just takes your oldest ones and zaps them out after a certain time limit.  Very frustrating but what can you do?